Case Study

National Retail Chain Saves $1.2M Annually.

Introduction

A leading retail chain with over 300 locations across the U.S. faced challenges with inconsistent service delivery, inflated vendor rates, and lack of centralized oversight.

Challenge

The company faced inconsistent service delivery, inflated vendor rates, and no centralized visibility over work orders. Every location used local vendors with minimal oversight.

Solution

Seamless FM deployed a centralized FM platform across all locations, integrating real-time tracking, a vetted vendor network, and automated reporting.

Results

⦁ 40% improvement in service response time
⦁ 25% decrease in job completion costs
⦁ $1.2 million saved in the first 12 months.
Testimonial: “Seamless FM gave us the control we never had before. It was a game changer.” — VP of Operations

Summary

A leading retail chain with over 300 locations across the U.S. faced challenges with inconsistent service delivery, inflated vendor rates, and lack of centralized oversight. Seamless FM implemented a centralized facilities management platform, integrating real-time tracking, a vetted vendor network, and automated reporting across all locations. This solution resulted in a 40% improvement in service response time, a 25% reduction in job completion costs, and a total savings of $1.2 million in the first year. The VP of Operations noted, “Seamless FM gave us the control we never had before. It was a game changer.”