Case Study

Franchise Operator Cuts Labor Costs by 30%

Introduction

We help a Regional fast food franchise group (120+ locations) cut labor costs by 30%.

Challenge

Labor costs were spiraling out of control due to inefficiencies and redundant site visits. Most jobs required multiple technician dispatches.

Solution

Seamless FM introduced GPS-based dispatching, smarter triage protocols, and integrated job prep checklists to optimize first-visit success.

Results

⦁ 30% reduction in labor costs
⦁ 25% increase in first-visit job completion
⦁ 3x faster ticket resolution
Testimonial: “We didn’t just save money—we improved service reliability across the board.”

Summary

A regional fast food franchise group with 120+ locations struggled with escalating labor costs due to inefficiencies and redundant technician dispatches. Seamless FM implemented GPS-based dispatching, smarter triage protocols, and integrated job prep checklists to improve first-visit success. This solution led to a 30% reduction in labor costs, a 25% increase in first-visit job completion, and three times faster ticket resolution. The client shared, “We didn’t just save money—we improved service reliability across the board.”