Case Study

Logistics Company Unifies 200 Sites Under One FM Dashboard

Introduction

We Implemented standardization and reporting to a nationwide logistics and warehousing company.

Challenge

The client had 200+ warehouses managed through different systems and vendors. There was no standardization or reporting.

Solution

Seamless FM rolled out a custom dashboard for unified work order management, centralized invoicing, and SLA tracking.

Results

⦁ 20% reduction in admin and FM overhead
⦁ 99% SLA compliance
⦁ Full visibility across all sites
Testimonial: “For the first time, we have a complete view of our maintenance ops in one place.”

Summary

This case study demonstrates how a nationwide logistics and warehousing company streamlined operations across 200+ sites. The client struggled with fragmented systems and vendors, lacking standardization and reporting. Seamless FM implemented a custom dashboard for unified work order management, centralized invoicing, and SLA tracking. The results included a 20% reduction in administrative and FM overhead, 99% SLA compliance, and full visibility across all sites. The client highlighted, “For the first time, we have a complete view of our maintenance ops in one place.”